Privacy Policy

How We Collect Information

We may collect information directly from you when you interact with our website or communicate with us.

• When you submit a contact or enquiry form.
• When you request a callback or travel consultation.
• When you communicate with us by email, phone, WhatsApp, or other communication channels.
• Automatically through your browser or device when you visit our website.

How We Use Your Information

We may use the information we collect for purposes including:

• Responding to your enquiries and requests.
• Providing travel information and assistance.
• Processing and managing bookings where applicable.
• Improving our website, services, and customer experience.
• Communicating important information related to your enquiry, booking, or services.
• Complying with applicable legal and regulatory requirements.

Sharing Your Information

We do not sell or rent your personal information.

We may share information when necessary to provide the services you request. This may include sharing relevant information with travel partners, service providers, payment providers, or other parties involved in fulfilling your booking.

Cookies

Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and improve your experience.

Cookies are small files stored on your device by your web browser. You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

Your Rights

Depending on applicable law, you may have rights relating to your personal information, which may include:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information where applicable.
• Object to or request restriction of certain processing, where applicable.

To exercise an applicable privacy right, please contact us using the details provided below.

Third-Party Services

Our website or services may rely on third-party providers for functions such as payments, communication, hosting, analytics, maps, travel services, or other business operations.

These providers may process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of third-party services when appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page together with a revised "Last updated" date.